Shipping policy

### 1. Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

### 2. Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: 7-15 business days, 
- Expedited Shipping: 3-7 business days,
Delivery times are estimates and may vary due to factors like customs processing, weather, or carrier delays.

### 3. International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping costs.

### 4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s delivery status on the carrier’s website.

### 5. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “delivered” by the carrier. Please ensure your shipping address is accurate and secure. If your package is lost in transit, contact us and we will assist with filing a claim with the carrier.

If you have questions about shipping, please contact us at support@scerich.com.